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Tuskys in distress? How coronavirus has exposed retailer's soft underbelly

Tuskys Chief Executive Officer Dan Githua, a devoted Twitter user, sometimes acts as the supermarket chain’s last line of defence online.

On the app, Githua likes to be known as “anko wa Tuskys” or the “digital retailer” and is quick to respond to critics and clarify the retailer’s position.

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