Cofek’s fight with Equity bad for business

Kenya: When the Consumers Federation of Kenya (Cofek) went to court seeking orders to cancel the Mobile Virtual Network Operator (MVNO) licence issued to Equity Bank through its subsidiary for mobile services, Finserve Africa Limited, it seemed the idea was about more than getting justice for the consumer.

The action was not consistent with the catchphrase often used by the downtrodden: “having one’s day in court”. For a long time, the courts have been exalted as the place where little guys stand up to big, powerful corporations and aggressors.