Outgoing Telkom MD Kris Senanu

NAIROBI, KENYA: Two senior employees have opted out of Telkom as the company opens a new chapter in service delivery

Kris Senanu, Managing Director Digital Service Delivery and Steve Okeyo, Managing Director Consumer Service Delivery Unit are on their way out of the telecommunications company.

Mugo Kibati, Telkom Chief Executive Officer confirmed their exit saying the business has already initiated the necessary processes with respect to management continuity in the two units.

In August last year, Telkom opened a fresh chapter with the launch of a new strategic direction, with the objective of sharpening its efficiencies, with respect to service provision and overall customer experience.

“We are also excited about the areas we have identified for further investment and growth this year, namely our fibre infrastructure, vast GSM Networks and digital financial services platform.”

“The end game of our strategy is to be the technology partner of choice to our Consumer, SME, Corporate, and Public Sector clients. The journey towards this new direction is very much on course and is now gathering momentum,” he said.

Steve Okeyo leaves after two years having provided the requisite leadership and ensuring that the processes and systems needed for the next phase of growth in the Consumer Unit are in place.

Kris Senanu on the other hand leaves the Telkom family after close to 5 years, having infused the much-needed synergies and renewed vision into the Digital Unit, to enable it to focus on more innovative approaches that will create further value to Telkom’s customers.

Both Steve’s and Kris’s extensive management and industry experience have been fundamental in steering their respective Units through Telkom’s ongoing transformation.

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