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Exclusive - Survey: Trouble for Amazon Prime's two-day deliveries?

Amazon.com Inc packages ordered by its Prime members regularly arrived late during the holidays, a Reuters/Ipsos survey shows, reflecting the strain on the logistics network that transformed the company into an e-commerce powerhouse.

Customer satisfaction with Prime is extremely high - 96 percent are happy with its two-day shipping service, the survey revealed. But the results raise questions for Amazon as it expands and takes greater control of its shipping system.

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Amazon Ipsos