When trust is what it takes to make good profit

 There are ways you can use the trust invested in you by others and capitalise on it. [iStockphoto]

While working as a front desk operator at a Nakuru-based hotel, Jeremiah Maina identified a business opportunity.

He noticed that the hotel often experienced shortages of food items whenever suppliers failed to deliver on time, when commodities ran out quickly due to high customer traffic, or when sudden conference bookings increased demand.