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Airtel, Telkom fined Sh38m over quality

Airtel Kenya shop in Nairobi's CBD [Courtesy]

Two mobile service providers have been fined Sh37.7 million for failing in service quality in the last financial year. Airtel Kenya was fined Sh26.3 million while Telkom Kenya parted with a Sh11.4 million for failing to meet the standards pass mark stipulated by the Communications Authority of Kenya (CAK).   

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