Safaricom faces 499m fine for failing to connect small firms

The country’s biggest telecoms operator, Safaricom, faces a fine of around Sh499 million for failing to connect calls made to smaller firms. [Reuters]

The country’s biggest telecoms operator Safaricom faces a fine of around Sh499 million ($4.5 million) for failing to connect calls made to smaller firms, according to company and regulatory documents reviewed by Reuters.

The Communications Authority of Kenya (CA) has imposed a fine on Safaricom, part-owned by South Africa’s Vodacom and Britain’s Vodafone, of 0.2 per cent of its gross revenue for the last financial year, equivalent to Sh449 million), the documents show.