Kenya's high-tech ecosystem leaves investors cold

Safaricom CEO Bob Collymore

Kenya’s technology rush gave hope that new ideas would help millions of Africans use their mobile phones to circumvent poor infrastructure but local start-ups are failing to draw major investors or make profits.

Lack of talent, problems in attaining seed capital and ideas that cannot be sold to a mass market or easily monetised have so far held back hundreds of Kenyan start-ups.

Many were drawn to the tech sector by the Kenyan government’s push for a “digital future”, plentiful Western donor funding and foreign media coverage about “Africa’s Silicon Savannah”.

“From co-founders of Facebook to the biggest tech funds you can find in Silicon Valley, they’ve all been here to look and they have all gone home shaking their heads,” said Nikolai Barnwell, a Nairobi-based director of 88mph, a tech seed fund.

His fund, which has seeded almost 20 companies in east Africa’s biggest economy, is taking a break from investing in Kenyan start-ups to focus on Nigeria where he believes the tech ecosystem is more profit-focused and there is less “fluff”.

At least 70 per cent of start-ups in Kenya are “not earning enough to maintain business and living expenses for a small team,” according to a recent “Digital Entrepreneurship” survey by GSMA, a global association of mobile operators. Its survey contacted over 200 start-ups across Kenya.

Major exceptions include Wananchi Group, one of east Africa’s biggest cable and internet-based phone companies, which is valued at more than Sh9 billion ($100 million). Another is Craft Silicon, a software firm believed to be worth tens of millions.

Safaricom, Kenya’s biggest telecoms firm, is a model of how technology can be used to financially include millions of people with mobile telephones but without access to traditional infrastructure such as the banks that are available to the wealthy or those living in cities.

Safaricom in 2007 pioneered its M-Pesa mobile money transfer technology, now used across Africa, Asia and Europe. It proved that money can be made from people who earn a few dollars a day. It generated revenues worth Sh27 billion ($300 million) in the last financial year.

But similar ideas to harness that economic power have been elusive. Safaricom’s Chief Executive Officer  Bob Collymore, has urged entrepreneurs to innovate to solve Africa’s inherent problems: access to water, healthcare and education.

“There’s no shortage of innovation, there’s just a shortage of useful innovation that meets needs,” he said in a recent GE Look Ahead interview. With mobile phone use nearing 80 per cent, cheap data and soaring smartphone uptake, Kenya provides one of sub-Saharan Africa’s most appealing environments for tech entrepreneurs.

Text messages

Kenyan farmers receive updates on the latest crop prices via text messages, while coffee-sipping urbanites can shop and hail taxis through smartphone apps. Yet critics say only a small percentage of Kenya’s 44 million people use these services.

Forced to play catch up on development issues, engineers hope Africa can jump to the front of the technology revolution.

But Barnwell said talent tends to move into real estate or banking, sectors which offer huge rewards with less risk, particularly since many African investors have little understanding of technology.

“Tech is very risky and there are so many other low-lying fruit for investment, why take the risk with tech,” said Dorothy Gordon director general of the Kofi Annan centre of technology excellence in Accra, Ghana.

Jeremy Gordon, founder of Nairobi-based Echo Mobile, said recruiting is tough and tech start-ups spend a large amount of capital on engineering talent. “Equity is less attractive to engineers in Kenya when weighed against salary, which is not surprising given the nature of the start-up space, availability of funding, and the Kenyan economy,” he said.

Mark Kaigwa, founder of Nairobi-based tech consultancy Nendo, said Kenyan techies broadly focus on the business-to-consumer market that grabs headlines even though most of the profitable start-ups service the business-to-business segment.