×
App Icon
The Standard e-Paper
Smart Minds Choose Us
★★★★ - on Play Store
Read on the App

Technology helps banks grow deposit accounts by 30 million

Online banking solutions. [Getty Images]

The average number of deposit accounts a bank employee handles has increased to 2,495 as financial institutions rely heavily on technology to improve operational efficiencies, a report by the regulator shows.

Technological advances like machine learning (ML) and artificial intelligence (AI) are being deployed by banks to monitor staff performance and understand customers.

Get Full Access for Ksh299/Week
Bold Reporting Takes Time, Courage and Investment. Stand With Us.
  • Unlimited access to all premium content
  • Uninterrupted ad-free browsing experience
  • Mobile-optimized reading experience
  • Weekly Newsletters
  • MPesa, Airtel Money and Cards accepted
Already a subscriber? Log in