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Airtel locks horns with distributors over Sh400 million commission contracts

Airtel Shop on Koinange Street (PHOTO:WILBERFORCE OKWIRI)

NAIROBI, KENYA: Kenya’s second largest telecommunications provider Airtel is currently locked in a dispute with distributors over a new commissions policy, with more than Sh400 million at stake.

This follows a move by the firm to introduce a new commission formula that has been opposed by a section of its distributors and retail agents, who accuse the mobile service provider of breaching the contract.

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