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Mobile phone operators want instant messaging and voice over Internet protocol (VOIP) services, such as WhatsApp, Skype and Facebook known as over-the-top service (OTT ) regulated to allow for a fair business environment.
“Players say OTTs are utilising and profiting extensively from the infrastructure put in place by mobile network operators, and are fast degrading the revenues of the companies since they are eating into the companies’ core business, notably voice and text messaging services,” said Christian de Faria, Chief Executive Officer, Airtel Africa.
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