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Sunny optimism for Kenya’s BPO market

By RAMADHAN RAJAB

Outsourcing will stem the growing unemployment rate and act as a pillar of development in the country, stakeholders in communications industry anticipate.

This optimism has buoyed the Government outsourcing hopes, as it raves up to take on outsourcing powerhouses, India and China, pegging its optimism of the blossoming of the sector on the arrival of three international fibre-optic cables.

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