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Banks' balancing act over need for new branches amid digital shift

By Graham Kajilwa | 3mos ago
Equity Bank CEO James Mwangi says that the reduction in physical footprint in banks is the reason why they have a technology subsidiary. [File, Standard] 

For an economy where more than 90 per cent of bank transactions are digital, maintaining a physical branch is a dilemma.

Equity Group Holdings Chief Executive James Mwangi has repeatedly voiced this concern.

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Related Topics

Banks Digital Shift Equity Bank CEO James Mwangi Banks Physical Branch Bank Transactions
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