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Truth Without Fear
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Institute of Customer Experience Chairman Joseph Choge signs an MoU with Chantel Botha, CEO of Brand Love Global, South Africa, in Naivasha, on April 21, 2023. [File, Standard]
Micro, Small, and Medium Enterprises (MSMEs) have been urged to prioritise customer experience by adopting artificial intelligence (AI)-powered solutions to track customer data, streamline operations, and boost client satisfaction.
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