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Wrongful blacklisting of client costs National Bank Sh200,000

The court imposed the penalty after the bank admitted it forwarded Christine Masinde’s name to the Credit Reference Bureau (CRB) by mistake.PHOTO: COURTESY

National Bank’s erroneous listing of a client as a loan defaulter has cost it Sh200,000 plus interest as compensation for embarassing her.

The court imposed the penalty after the bank admitted it forwarded Christine Masinde’s name to the Credit Reference Bureau (CRB) by mistake.

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