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Kenyans angered by delays in power tokens delivery

Kenya Power reading meters

NAIROBI, KENYA: Kenyans have expressed their frustration over the delays in getting power tokens from the Kenya Power and Lighting Company.

Majority said they are unable to get the tokens after paying through Safaricom’s M-pesa 24-hours after making the transaction. The company’s lines 0703070707 and 0732 170 170 meant to respond to customer’s queries are also busy throughout.

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