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The Nairobian

APA Insurance wins 11 awards at the 2017 Insurance Awards

Business

By James Wanzala | Jul 23, 2017

This year’s Annual Insurance Awards, saw APA Insurance win eleven awards in the eighteen categories.

The firm scooped five overall winners’ positions, three first runners-up and three second runners-up positions.

APA Insurance was also acknowledged as the overall winner in five categories, best in Claim Settlement (Life), Fraud detection & Protection, Major Loss award, Training award and Best in customer satisfaction index (General).

“This is an enormous recognition by the industry and every member of APA Apollo is humbled,” said Ashok Shah, Group CEO of Apollo.

Product innovation, effective use of Information Communication Technology (ICT), and a customer oriented approach are some of the criteria judges looked at to award winners.

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The annual Insurance Awards are organised by business intelligence research and publishing house Think Business Limited in collaboration with Association of Kenya Insurers (AKI).

This year’s awards theme was ‘Rethinking what the customer wants’.