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Airtel loses 5 million mobile money users in three months

Airtel shop along Kenyatta Avenue. (Photo: Willis Awandu/Standard)

Telecommunications firm Airtel Kenya lost a massive five million mobile money subscribers in just three months to March 2017, latest figures from the industry regulator show.

Communications Authority of Kenya (CA) says the operator is now left with 1.7 million subscribers compared to 6.7 million customers it had registered by end of December 2016. This is nearly three quarters (74 per cent) of what the mobile operator had as at the end of December 2016, casting doubts on the future of the firm in the market where the industry is increasingly being driven by mobile banking.

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