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Sidian Bank has turned to IBM Cloud and cognitive solutions to fuel its digital transformation. The move, the bank said in a statement, will provide its growing customer base of small and medium-sized businesses with faster access to existing services like debit and credit card processing.
Other services include bank account opening, teller services and wealth management. Prior to engaging IBM, about 40 per cent of a typical business day’s working hours at the bank were spent on problem isolation.
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