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Huawei partners with Kenyan firm on artificial intelligence customer care solution

Huawei Kenya CEO Gao Fei making his speech during the Huawei IT Day premier. Picture 2: Chang Bang, Huawei's Senior Director Enterprise Storage Market and Solutions doing his presentation on the Huawei IT Day.[File.Standard. ]

Chinese technology firm Huawei signed an agreement here on Tuesday with insurance company Kupa Kenya to roll out an artificial intelligence customer care (AICC) solution.

John Onyango Otolo, chief executive officer of Kupa Kenya, told media that the technology solution from Huawei will enable his company to significantly boost the customer experience.

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