Digital transformation must take precedence in the insurance industry

CIC General Insurance Managing Director Fred Ruoro. [Wilberforce Okwiri, Standard]

In Kenya, as in many parts of the world, the insurance sector is fundamentally revered as a provider of financial security and stability to individuals and businesses alike.

However, despite its importance, the industry has often been perceived as a slow adopter of new technologies in favour of its traditional modus operandi.