Long before the chaos that plunged Kenya Airways into the deep sea came to the fore, the airline’s managers knew exactly where and how their jet was leaking. The management was repeatedly informed of the weak internal controls causing massive revenue losses, but chose to ignore the counsel of the audit department.
There is good reason to believe the managers were direct beneficiaries of the continued revenue pilferage since no interventions were taken to reverse what we now know is outright theft. With no sense of ownership and lacking moral authority to stop thieving juniors, KQ’s free fall was imminent.