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Stuck in a traffic snarl-up along Waiyaki Way, Nairobi, Mildred Otieno was making a call on her mobile phone when someone forced open the window of her car, snatched the gadget and disappeared.
It happened in a flash and Otieno could not scream for help or get out of the car to chase the man. She sat in her car thinking about her mobile phone and all the contacts and documents she had lost. "That phone was not even three months old. I had bought it at about Sh60,000," recounted Otieno of the incident that happened last week.