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Digital News

Safaricom loses over 400,000 users in SIM registration drive

By Frankline Sunday | 4yrs ago

Safaricom subscribers in Kisumu line up to register their SIM cards on April 14, 2022. [Michael Mute, Standard]

Safaricom lost 438,797 subscribers in the first three months of this year on the back of a SIM card registration directive issued by the industry regulator, Communications Authority of Kenya (CA).

Latest data from the CA indicates that the total number of registered SIM cards in Kenya declined by 124,689 in the first quarter of this year, with the SIM penetration rate falling for the first time in years.

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