Lender offers distressed borrowers window to switch loans

Secured loans provider Mwananchi Credit has launched a new product that seeks to help customers effectively manage their loans without straining themselves.

The Switch and Save loan product enables customers to serve loans and unable to reach favourable terms with their lenders to transfer the credit facility to Mwananchi Credit, which takes it up under more favourable terms.

“We are coming in to offer the much-needed relief to borrowers serving loans and in need of more cash,” says Mwananchi Credit CEO Dennis Mombo.

Customers who switch their loans to Mwananchi Credit will enjoy a 10 per cent cash back on repayments, which is then used to top up the repayment of their loan. Besides, Switch and Save customers are allowed to pay back interest only for three months to allow them time to reorganize their finances.

Most borrowers have been hit by Covid-19 economic disruption after either losing their jobs or having their incomes reduced.

“We have customized loans customized loans on a case by case basis,” Mombo says. “If, say, a civil servant is serving a Sh1 million loan and paying Sh10,000 per month, we can take up the loan and reset it back to Sh1 million under easy-to-manage terms,” says Mombo.

He said Mwananchi Credit is reaching out to clients to understand their financial situations and find a mutual solution for genuine cases. 

“It’s not good to maximize profit on the misfortunes of people like everyone is doing,” Mombo says. “For us, it’s time to give back to our customers. If we help them today they will support us in the future.”