CfC Stanbic Bank has unveiled its first fully digital branch in Nairobi at the Garden City Mall. The branch, which will operate 24 hours, is expected to enhance customer experience and convenience on the backdrop of growing popularity and adoption of Digital Banking.
Speaking during the opening of the branch, CfC Stanbic Bank Chief Executive Officer Philip Odera, said the bank’s focus is hinged on transforming how it engages with both new and existing customers and enhancing customer experience.
“This new technology is set to replace the manual processes thus enabling our staff to serve more customers in less time. Through this paperless transaction, we will be facilitating tax payments, council collections, online share trading and internet banking transaction ability,” said Odera.