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Government not ready to offer fully paperless services, court rules

High Court Judge Lawrence Mugambi. [Collins Kweyu, Standard]

The High Court has declined to compel government services go fully paperless. In his judgment, Justice Lawrence Mugambi said it would be unrealistic and too expensive for the country to eliminate manual services immediately.

He added that a hybrid system—where those without internet access are served manually while others use online platforms—was more practical.

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