Cut-throat race: Why matatus are unwilling to increase fares

Matatus at Kakamega-Eldoret bus stage in Kakamega town. The sector operates in an environment with little regulation or price control. [Mumo Munuve, Standard]

If you are a frequent user of public transport in Nairobi, then you must have come across the 'Hakuna stage ya kumi' (There is no Sh10 fare destination) sticker notice.

It is a rather passive-aggressive way of informing customers that the least you can pay for the shortest distance is Sh20.