The changing landscape of the railway transport industry poses significant human resource challenges. For this reason, operators should develop knowledge transfer best practices to ensure vital information and skills are retained within the industry.
For Madaraka Express, and by extension Kenya Railways Corporation, having a process in place to transfer skills from seasoned, departing Chinese employees to Kenyans will help the operator implement succession planning, onboard younger staff and provide ongoing training to prepare the workforce to adapt to change brought about by new technologies.