How to overcome business continuity intricacies
Security skillsA chief executive officer on behalf of the board of directors should ensure that the organisation possesses a robust set of internal capabilities to give assurance that hazards that would bring interruption are identified comprehensively, risks are evaluated periodically and control measures are in sync with such evaluations. Competences around operational threats involving people, information systems and natural calamities should be upgraded continually to position the organisation on an upward trajectory in mastering the art and the science of BCM. Business impact analysis for each vulnerability should be undertaken as frequent as the operating environment changes.
Cloud ComputingIt has become a new norm to have most of the services hosted externally by service providers such as Amazon, Microsoft Azure, and Google. The above presents a chance to make huge savings on capital expenditure and flexible exit clauses, and just as there are two sides to a coin, there is a second side to this practice. In the event a cloud service provider experiences a major interruption; it could lead to a single point of failure that brings down access to critical services. If resources allow, procure both a primary and a secondary cloud platform especially for critical services.
Segregation of duties in business continuitySegregation of duties is the building block of sustainable risk management and internal controls meant to create a maker and a checker for business transactions and activities. It is advisable that the team that designs a business continuity management framework is not the one that tests the effectiveness of the same.; rather create an independent vehicle internally or externally to provide the assurance to the Board. Although some of us might be ignorant on matters technology, it’s prudent to have a basic understanding of key questions to ask as proof that an organisation’s level of preparedness is above board. Walk an extra mile to challenge BCM reports.
VigilanceOther key areas of focus in BCM are potential disruptions presented by politics, inadequate succession planning and terrorism just to mention but a few. Remember, “Without continuity, businesses would become like flies in summer -The writer is a leadership and risk management expert
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