Pain for travelers as PSV operators hike fares to cash in on the Christmas rush

Commuters traveling to different parts of the country wait for matatus at Machakos Country Bus Station. [David Njaaga, Standard]

Dorcas Kwamboka, 45, a mother of four who lives in Nyayo estate in Embakasi, Nairobi is an anxious woman.

She woke up at 5am, prepared herself and set off for Transline booking office at Oilibya Petrol Station near Afya House but she was yet to board a vehicle at 11 am.