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Recurrent internet disruptions and weak enforcement have been blamed for the loss of revenue at City Hall despite the automation of 131 revenue streams.
This comes amid a recent revenue drop from Sh80 million to Sh40 million just days after a number of MCAs called for the removal of Jambo Pay cashiers from City Hall. Jambo Pay CEO Danson Muchemi noted that on average, internet outages occurred three days a week, leading to loss in revenue.
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