26th July, 2018
Leading Pan-African financial services provider, UBA group has unveiled chat banking in Kenya, making the country the latest to unveil the service among its 20 African subsidiaries.
The service dubbed ‘Leo’ rides on Facebook messenger, allowing customers to sign up for accounts, request for mini statement, airtime top up, fund transfers, check user balance and live chat the customer fulfilment centre.
UBA plans to introduce mobile money transfers, inter-bank fund transfers and payment of bills in the near future. Speaking during the unveiling of the first of its kind service in the Kenya banking industry, Mr. Isaac Mwige, UBA bank Kenya managing director and CEO said the company was marking yet another great milestone in the Kenyan banking sector.