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What you should know about Safaricom Bonga Points expiry

Safaricom CEO Peter Ndegwa speaking during launch of 5G network. [Wilberforce Okwiri,Standard]

Safaricom subscribers will lose any unused Bonga points obtained before December 2019 as the company moves to mop up over Sh4 billion in loyalty points.

This is according to a leaked draft copy of upcoming changes in the firm's terms and conditions for its Bonga points loyalty scheme that contributed Sh4.5 billion of the firm's liability stock in the last financial year.

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