Jambojet enters deal for customer notifications

Low-cost carrier Jambojet has launched a new pre-departure notification service following a partnership with 15below. PHOTO: COURTESY

Low-cost carrier Jambojet has launched a new pre-departure notification service following a partnership with 15below.

Such notifications will allow Jambojet to communicate pre-flight information such as online check-in times, cross-sell baggage and seat selection options to customers via email and SMS.

 The launch is part of a five-year partnership the low-cost carrier signed with the firm to provide a range of passenger notification modules.

Jambojet CEO Willem Hondius said: "We are investing in personalised passenger communications to ensure we continuously improve our service offering in order to achieve growth in the business as well.

The launch of this module is an exciting step forward for Jambojet and which will go a long way in enhancing our customers' experience.

" The partnership with 15below is designed to support Jambojet's growth plans – by building long-term customer loyalty through enriched experiences, whilst keeping operating costs to a minimum.