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SMS services drop by 19.7 per cent as Kenyans turn to WhatsApp

NAIROBI, KENYA: The reality of over the top services such as WhatsApp, Hangouts among others hit local mobile phone providers as Kenyans opted for the new services in sending messages.

Between the months of January and March, the number of SMS sent dropped by 19.7 per cent to reach 6.5 billion during the quarter down from 8.1 billion messages sent during the previous quarter.

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