Frosty relations between popular CS and female civil servant affecting service delivery

Frosty relations between a popular cabinet secretary and top female civil servants are affecting service delivery.

Things are said to be so bad between the two that they do not speak to each other.

Consequently, they have resorted to using impersonal, non-verbal communication methods. Juniors say that the two write letters to each other but only when circumstances demand that they must get in touch.

Juniors say that the two write letters to each other but only when circumstances demand that they must get in touch.

In the meantime, provision of services has been affected by the bad blood between the top officials.