There's need to boost efficiency at Kenya Power

Concern has been raised by Kenyans over the years on the escalating rate of corruption, impunity and laxity at the emergency department of Kenya Power.

Indeed, this sad scenario can hardly be softened by time unless immediate action is taken.

More importantly, our demand as stakeholders is that the company should without reservation adhere to the rule of law as stipulated in the Constitution.

The feedback mechanism in the emergency department must be completely streamlined and supervised at all times.

There should be an overhaul in the department if equitable, quality and effective service delivery is to be realised.

In future, all the emergency responses must be responded to within the time frame of not more than six hours.