By Standard Digital Reporter
Nairobi, Kenya: Sony Middle East and Africa on Tuesday announced the inauguration of two new Sony Authorized Service Centers in Nairobi located in Kimathi Street and Parklands. The new service centres, operated by Anisuma Traders Limited, reinforce Sony’s commitment to provide the best after-sales support to its valued customers in Kenya.
Speaking during the launch of the service centres, Hiroyasu Sugiyama, Managing Director, Sony Middle East and Africa said: “Customers will benefit from the services, support and added convenience that we can offer with an enhanced network of Sony Authorized Service Centers across the country. These kinds of intensive and specialized services mean that our customers will receive the best support without any compromise in turnaround times."
Sugiyama also added that the Sony Authorized Service Centers are equipped with the latest modern repair tools that are technologically superior and a team of highly qualified technicians to support the Sony customers in Kenya. In addition, the design of the service centers incorporates the “One Sony Experience” to promote superior customer service experience.
The opening of the service centres continues Sony’s long term strategic investment program in infrastructure resources. Through this strategy, Sony has increased the network of service centers in the region providing consumers with quality after sales service and support. The new service centers will be supported by a network of five authorized service centers and with two collection counters located at convenient locations across the entire country.
The service centers are equipped to repair and restore a wide range of Sony products like BRAVIA LCD/LED TVs, Handycam camcorders, VAIO notebook computers, Cyber-shot digital still cameras and Network Walkman portable music devices.
