Linturi asked farmers who applied for the subsidised fertiliser and were yet to receive text messages to follow up with their local Chiefs and Assistant Chiefs.
"There are challenges in the fertiliser program, and we apologize for that. We are now listening to the farmer to ensure that the process is seamless," Mr Linturi responded.
On the limited distribution of fertiliser, especially to remote areas, Linturi said additional fertiliser will be distributed to Iten, Kapsowar, Kapcherop and Kamwosor depots in Elgeyo Marakwet as farmers start planting, to reverse the current shortage.
The CS said the Ministry had set up a 24-hour call centre at Kilimo House to address questions raised by farmers and to assist agricultural producers whose details had not been captured properly during the farmer registration exercise last year.
"The planting season is starting, and we are making adjustments to the subsidy program so that we serve farmers better. I am on the ground to follow up and ensure that fertiliser gets to the farmer," Linturi said in Eldoret.
The CS also visited Trans Nzoia and West Pokot counties. He toured Kericho and Nandi on Thursday, March 23.
He said agrochemicals, lime used in reversing soil acidity and seeds will be included in the government subsidy programs in the government's bid to increase agricultural productivity.