Bolt has dismissed social media claims suggesting it will cease operations in Kenya next week, terming the reports false and malicious.
In a statement on Monday, the ride-hailing company said a widely circulated document alleging that it would exit the Kenyan market on June 8, 2026, is fraudulent and did not originate from Bolt or any authorised representative.
The clarification comes amid growing concern among drivers and customers who rely on the platform for transport and income.
The company said its Kenyan operations remain fully functional and services are unaffected.
Bolt Kenya has denied claims that it is exiting the Kenyan market, saying a circulating document claiming it will cease operations from 8 June 2026 is fake and did not originate from the company. pic.twitter.com/9G2QkKc8d7
— Mwango Capital (@MwangoCapital) June 1, 2026
“We wish to categorically state that this document is FAKE and did not originate from Bolt Kenya or any of its authorised representatives,” Senior General Manager Dimmy Kanyankole said.
Bolt added that it is investigating the source of the fabricated notice and will take appropriate action against those responsible for creating and circulating the misleading information.
It urged the public to rely only on official communication channels, including its website, verified social media accounts and mobile application, for accurate updates.
As one of Kenya’s leading mobility platforms, Bolt operates in a competitive market alongside rivals such as Uber and Little Cab, but said it remains focused on expanding access to safe and reliable transport.
X users reacted with mixed sentiments, with @Tedd Ojienda saying, “Time will tell”, while @Jairus Shilati posted, “Na venye nawategemea”.
The communique comes as the ride-hailing and delivery ecosystem in Kenya remains a primary economic driver.
A joint study by Bolt and Ipsos revealed that 53 per cent of digital drivers in the country rely on platforms like Bolt as their primary source of income.
This platform's reliance is significantly higher than regional peers like South Africa and Nigeria, with a fifth of these operators generating more than 75 per cent of their total household income from ride-hailing.