Imagine fueling your car at a petrol station and when you start your journey, your car stalls because the tank is empty.
So you are forced to refuel in the nearest petrol station.
For reasons best known to Kenya Power, this is what has been happening for the last one year with unsuspecting electricity consumers parting with millions of shillings on estimate readings only for the power utility to later slap them with fresh correct billing but inflated by applying energy and forex rates of 2017.
Failure to give correct billing is a corporate governance issue the firm has failed to address for many years.
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