About 90 percent of Kenyan universities have experienced the
problem of missing marks. There have been a lot of complaints from the students
every year prior to graduation. A large number of students fail to graduate as
a result of missing marks. Consequently, the issue of the missing marks has
contributed to 'strikes' in a number of universities in Kenya.
I interacted with Mr Etyang Isaac, an Actuarial lecturer at
Tom Mboya University college, and he listed some of the causes of missing mark
issues and possible solutions.
Causes
1. Some students deliberately fail to sit for some of the
examination papers.
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2. Some students sit for exams, sign the attendance sheet,
and fail to collect their exam booklets when they realize the exam is tough.
3. Some part-time lecturers fail to submit students' results
due to delayed salary payments by the university.
4.System technical issues that result in losing marks.
Etyang suggested the following solutions.
1. Students who fail to sit for exams deliberately to face
the university senate for disciplinary action.
2. Students who sit for exams and fail to collect the
booklets to be suspended by the university once a thorough investigation is
done and the said students are found guilty.
3. Part-time lectures to be paid on time after they have
fully submitted the students' exam marks and have met all the conditions put
therein by the corresponding university.
4. The administrative systems for students exam marks to be
fully stabilized and checked regularly. Electronic backup system for raw marks
to be put in place, especially for universities lacking it.