As the Community Engagement Lead, you will be responsible for growing and engaging our community of extraordinary talent in Nairobi. You will drive member recruitment & engagement by curating and overseeing in-person events & experiences. To succeed in this role, you must love engaging with people and have a knack for making people ‘feel at home’.
As Community Engagement Lead, you will be responsible for:
Recruiting Members: Drive membership recruitment by tapping into existing relationships & new networks to identify the most extraordinary ‘doers’ in Nairobi.
Managing key Stakeholders: Oversee effective relationship building & maintenance of key stakeholders (e.g. local advisory board or VIP members).
Curating in-person experiences: Design and identify unique, inspiring, and eclectic experiences that will help our members to build meaningful relationships.
Catalyzing member-driven gatherings: Encourage & support members to host their own events and ultimately facilitate a highly engaged, member-driven community.
Hosting selected events: Design effective agendas and serve as host for marquee events & experiences.
Identifying partners & spaces: For unique experiences, ‘pop-up Rooms’, excursions, and gatherings.
Supporting a healthy community: You will uphold our community’s values (including sometimes excluding people from our community if they violate community norms)
Living The Room's entrepreneurial 'doer' culture: You will demonstrate a roll-up sleeves mindset, from managing VIP stakeholders to setting the table for an intimate gathering -- you do what it takes to drive outstanding experiences for our members.
Monthly new member growth*
City-community member Net promoter score*
Member participation (number of member-hosted events & participation in local committees)
7+ years of experience working in marketing, membership, content, events, or hospitality for a prestigious brand
An individual with an extensive book of contacts in the city
Strong Relationship building skills
A keen eye for high calibre talent
Experience with event planning and production and event vendors
Experience negotiating contracts greater than $100k USD
Experience with data collection, analysis, synthesis, and reporting, including through survey tools and experience with visitor studies or market research
Executive-level capacity for planning, financial management, delivery of programs within budget realities, and effective project management
Excellent written and verbal communication skills
Strong meeting facilitation skills
Ability to design and curate human-centric experiences
‘Roll up Sleeves’ GYSHIDO mindset.
Ability to work in a dynamic and changing environment
A self-starter who can thrive in ambiguity
Highly creative--understanding how art, music, and food come together to create pleasing and memorable moments
Flexibility to travel frequently around your region, as well as working late nights and weekends as and when required
Proficient with Microsoft Office and G-suite, capable of using CRM systems like Salesforce or similar