Business Analyst – Ecommerce

Recruiter / Employer: Corporate Staffing Services Ltd
Contract: Permanent
Salary: Confidential
Status: Expired

Our client is a market leader in home appliances in Kenya. They seek to hire a Business Analyst who will be tasked with spearheading the company’s e-commerce strategy.

Key Responsibilities

  • Develop ecommerce strategies to meet revenue and growth targets
  • Play key role in the strengthening and implementation of the company’s strategy in order to provide customers with a seamless shopping experience across channels
  • Develop strategies to clear terminal stock effectively online
  • Perform Data analysis and SOI
  • Continually drive improvements in the user experience and customer journey across all online touch points, in order to drive conversion rate optimization and revenue
  • Work with external agencies to provide SEO analysis and recommendations.
  • Ensuring that payment options and promotional tabs are configured correctly.
  • Collaborating with appropriate stakeholders to ensure the rollout of website changes.
  • Inspecting and uploading customers’ product reviews.
  • Monitoring website traffic and customer reviews to gauge responses to site updates.
  • Analyzing sales-related data to predict future sales and concomitant stock requirements.
  • Act as primary point of contact for online and mail order customers, answering phone and email enquiries, resolving complaints

Qualifications and Requirements

  • Bachelor’s Degree Statistics, Mathematics, Econometrics or any other Business related field
  • At least 3 years’ experience in a busy environment
  • Must have experience with Data Analytics
  • Proficient in Advanced Excel skills (v-lookups at a minimum)
  • Must have project management experience with the ability to coordinate multiple teams
  • A creative thinker with strong interpersonal skills
  • Exceptional time management skills; ability to organize, prioritize, and manage multiple projects with overlapping goals and objectives

How to Apply

If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Business Analyst – Ecommerce) to [email protected] on/before Tuesday 28th September, 2021

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