Chief Manager (CM) – Business Intelligence

Recruiter / Employer: Kenya Revenue Authority (KRA)
Contract: Permanent
Salary: Confidential
Status: Expired

Job Purpose

This role is responsible for coordinating business intelligence (BI) & Analytics to support business operations and decisions.

Key Responsibilities/ Duties / Tasks

  • Coordinate cross-functional teams to design and build data warehousing and business intelligence solutions.
  • Supervise the building and maintenance of the platforms to support business intelligence and risk profiling tools
  • Coordinate the process of user requirements elicitation on reporting and analytic and risk profiling needs from business stakeholders
  • Develop and maintain a user acceptance strategy to drive testing data requirements and building confidence in accuracy of data.
  • Drive the execution of analytics and risk profiling projects and initiatives that directly impact business results.
  • Lead analytical deep dives to explain organization performance, identify issues and uncover areas for improvement.
  • Lead the communication and development of data visualizations and presentations to provide data driven recommendations.
  • Establish a data culture as a norm in the organization to accelerate the application of analytics and amplify its power at the departmental levels.
  • Coordinate capacity building and knowledge transfer initiatives for both the technical and business stakeholders
  • Identify new business opportunities pertaining to the use of information assets
  • Drive initiatives to improve ethics, culture and facilitate change management in the section.
  • Operational Responsibilities / Tasks

  • Day-to-day operations, supervision, management of performance and development of staff in the Section
  • Facilitate implementation of the work plans for the following corporate initiatives in the Section: Audit, Integrity, QMS and Risk Management.
  • Development and management of the sectional work plan and budget.
  • Coordinate BI development, taxpayer profiling & case management
  • Monitoring of section’s KPI’s
  • Development and implementation of the data utilization strategy
  • Monitoring implementation of the data utilization strategy
  • Give strategic direction for BI development and taxpayer profiling
  • Review and approve concepts for BI development and taxpayer profiling
  • Support the development of data strategies and frameworks
  • Job Competencies (Knowledge, Experience and Attributes / Skills).

    Academic qualifications

    A university degree in Statistics, Data Science, Computer Science, Economics, Mathematics or related field from a recognized institution.

    Professional Qualifications / Membership to professional bodies

    • Certified Business Intelligence Professional (CBIP) or any other equivalent Professional qualification
    • Membership for any relevant professional body.

    Previous relevant work experience required.

    Minimum of 7 years work experience in similar role with at least 3 years in management.

    Functional Skills

  • Strategic agility
  • Excellent leadership and people management skills
  • Technological ability
  • Data protection
  • Risk management and analysis
  • Change management
  • Ability to identify and deal with operational risk
  • Results driven and analytical
  • Strong decision-making skills
  • Excellent oral and written communication skills
  • Tax business understanding
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