• Provide excellent customer services that promote satisfaction • Greet customers and present menu • Make recommendations or share additional information upon request • Take and serve food/drinks orders and up-sell any additional products • Arrange table settings and maintain tables clean and tidy • Check products for quality and correct any problems that keep them from enjoying their meal/drink • Deliver checks and collect payments • Cooperate with all serving and kitchen staff • Follow all relevant health department rules/regulations and all customer service guidelines
• 2 years working experience as a waitress. • Ability to develop constructive working and interpersonal relationships with colleagues and customers. • Polite, well groomed and presentable. • Problem solving and decision making skills. • Service orientation and excellent organizational skills. • Hands on experience with cash register and any ordering information system. • Active listening and effective communication competencies.
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