The incumbent of this position shall work with customers to collect their outstanding debts by organizing and keeping track of outstanding debt accounts,contacting debtors to learn more about their payment status,negotiating payments and payment plans with customers,investigating certain payment discrepancies and working to resolve them for and on behalf on the company.
Keep track of assigned accounts to identify outstanding debts.
Plan a course of action to recover outstanding payments.
Locate and contact debtors to inquire of their payment status.
Negotiate payoff deadlines or payment plans.
Handle questions or complaints.
Investigate and resolve discrepancies in payment accounts.
Create trust relationships with debtors when possible to avoid future issues.
Update account status and database regularly.
Alert superiors of debtors unwilling or unable to pay when necessary.
Bachelor’s Degree/Diploma in Finance.
1-2 years experience in debt collection management.
Excellent verbal communication and active listening skills.
Problem solving skills.
Persistent & goal oriented.
Attention to detail.
How To Apply.
If you possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject( Debt Collector) before 30 July 2021 to [email protected]
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