Senior Manager MSME And Value Chains

Recruiter / Employer: KCB Bank Kenya Limited
Contract: Permanent
Salary: Confidential
Status: Expired

The Position: 

The Senior Manager, MSME and Value Chains will report to the Head, Growth and Commercialization which is under Digital Financial Services Divison.

The job holder is responsible for delivery of MSMEs into the Digital Fintech platform for payments and lending using the models available within the KCB business community, leveraging the branch network and third-party aggregators as well as advising any other options.

He/She will co-ordinate with sector heads within Corporate Division to deliver value chain onboarding with retail channels and ensure the revenues and liabilities targets are met for MSME and Corporate value chains business.

Key Responsibilities:

  • Deliver DFS revenues from the value chains within Corporate and MSME in retail.
  • Drive pilots for new digital and Fintech products to establish GTM issues and conclusively resolve to scale the solutions to the broader customer base.
  • Onboard non-KCB businesses to deliver MSME and value chain customer base and provide existing and new Digital/Fintech’s solutions.
  • Grow digital fintech product penetration & cross/up-sell, liaise with CX and Marketing in coordinating CVMs, activations, products uptakes, promotions, and pain points to resolve by Branch/DSR/BCC/RM.
  • Execute digital business plans including commercial terms, go to market strategy with regards to the fintech platform.
  • Work closely across multiple functional areas (Product development, Customer Experience, Marketing, Operations) to execute digital products and services.
  • Stay abreast of the key Fintech and digital industry trends to make recommendations on new digital banking revenue opportunities.
  • Develop business cases/concepts & GTM plans for new/existing products with regards to Fintech’s and delivery of the digital banking strategy.
  • Liaise with Partnership and business divisions by working together to engage critical stakeholders and generate leads and close sales for digital enhanced products.
  • Training and evangelism of digital products within the Bank group to ensure we have advocacy and deep understanding of the digital products/services across the business.

The Person:

For the above position, the successful applicant should have the following:

  • Bachelor’s degree in Commerce, Business or related field.
  • 8 years’ relevant work experience with at least 3 years in senior management handling:
  • Digital Product development.
  • MSME & Value Chain business development and relationship management.
  • Mobile Money or Digital Payments Platform Support.
    • Sound digital payments and mobile money commercial awareness.
    • Strong interpersonal and communication skills.
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