Recruiter: Career Management Centre , Nairobi | Contract Type: Contract / Casual | Salary range: Confidential

  You have 9 days to apply for this job

Relationship Officer

Our client in banking and finance is seeking to hire two Relationship Officer for Western Kenya and RIft Valley*.

Job Purpose:

Working closely with the Business Development Manager, the job holder will ensure implementation of sales & business growth strategies and at the same time ensure quality of the loans portfolio. 

He/she will identify business growth opportunities, acquire clients in area of jurisdiction and build a sizeable portfolio in both deposits & loans and ensuring excellent client experience.

Key Accountabilities

The position holder will have the following accountabilities; 

Proactively market and generate business through Individual and SME client recruitment, deposit mobilization and disbursement. 

Undertake regular calls and visits to customers to ensure effective relationship management. 

Maintain up to date records of all customer visits for all customers.

Cross sell all Century products and services to both existing and potential clients. 

Business growth initiatives including marketing activities, new business sign ups, new partnerships etc. 

Prepare credit appraisals, analysis and present to the Branch Credit Committee meetings for further review & recommendations. 

Address all customer queries within stipulated Service Level Agreements (SLAs). 

Monitor the portfolio quality on daily basis and proactively institute remedial actions. 

Maintain sound relationships with all clients. 

Liaison with the branch leadership team, local authority i.e. chiefs, opinion leaders to reinforce loan collection.

Monitor on a continuous basis, all transactions to ensure that unusual and suspicious transactions are reported to the Money Laundering Reporting Officer (MLRO).

Implementing and enforcing the AML, KYC & Bank policies 

Key Qualifications

A Business related degree

Strong business management and credit management acumen.

At least 3 years’ experience as a Relationship Officer either doing group or individual loans.

Job Related Skills

Good communication and interpersonal skills. 

Proven Track record of meeting and exceeding sales targets

qualified candidates to apply via Email [email protected]  and cc rachaelki[email protected]  clearly indicating the location and position  they are applying for  on the emsil subject as "Relationship Officer - location "latest 12th June 2021. Shortlisting is on a rolling basis and will close as soon as we find a suitable candidate


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